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Increasing Human Efficiency in Business A Contribution to the Psychology of Business
- Pages
- about 215
- Category
- Economics & Business
- Language
- English
- Reading time
- 4 h at 250 wpm
From the opening
THE modern business man is the true
heir of the old magicians. Every
thing he touches seems to increase
ten or a hundredfold in value and usefulness.
All the old methods, old tools, old instruments
have yielded to his transforming spell or else
been discarded for new and more effective
substitutes. In a thousand industries the
profits of to-day are wrung from the wastes
or unconsidered trifles of yesterday.
The only factor which has withstood this
wizard touch is man himself. Development
of the instruments of production and distribution
has been so great it can hardly be
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measured: the things themselves have been
so changed that few features of their primitive
models have been retained.
Our railroad trains, steamships, and printing
presses preserve a likeness more apparent
than actual. Our telephones, electric lights,
gas engines, and steam turbines, our lofty office
buildings and huge factories crowded with
wonderful automatic machinery are creations
of the generation of business men and scientists
still in control of them.
By comparison the increase in human efficiency
during this same period (except where
the worker is the slave of the machine, compelled
to keep pace with it or lose his place) has been
insignificant.
Reasons for this disproportion are not
lacking. The study of the physical antedates
the study of the mental always. In the history
of the individual as well as of nations,
knowledge of the psychical has dragged far
behind mastery of tangible objects. We come
in contact with our physical environment and
adjust ourselves to it long before we begin to
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study the *acts by which we have been able
to control objects around us.
It was inevitable, therefore, that attention
should have been concentrated upon the material
and mechanical side of production and
distribution. Results there were so tangible,
so easily figured. For example, if the speed
of a drill or the strokes of a punch press were
multiplied, the increase would be easily recognized.
A short sample. Read the whole book
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